Privacy Policy
At Sun Healthcare India (https://www.sunhealthcareindia.com), we are committed to protecting the privacy and personal information of our website users, patients, customers, and business partners. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you interact with our website or purchase our health products, including Ayurvedic medicines, wellness capsules, syrups, lozenges, and topical solutions.
1. Information We Collect
We collect and process two types of data:
A. Personally Identifiable Information (PII):
- Full name, email address, mobile number, postal address
- Billing and shipping details
- Gender, age, medical concerns (only if voluntarily submitted in a query or product request)
- Login credentials (if you register as a vendor, distributor, or repeat customer)
B. Non-Personal Information:
- IP address, browser type, device used
- Pages visited, time spent, clickstream behavior
- Cookies and session data (for analytics and site improvement)
2. How We Use Your Information
We may use your data to:
- Process and deliver your orders
- Respond to your product-related queries
- Offer personalized product recommendations (e.g., Wart-X Lotion, Muslisun Capsules)
- Share offers, promotions, or newsletters (with your consent)
- Improve website performance and user experience
- Comply with legal and regulatory requirements
3. Sharing and Disclosure of Data
We do not sell, rent, or trade your personal information.
We may share your information:
- With logistics providers for order delivery
- With legal authorities to comply with court orders or legal obligations
- If your actions violate our Terms of Use or involve fraud/suspicious activity
- To protect our users and business operations
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences (like product searches or region)
- Analyze traffic and usage patterns (e.g., interest in Corn-X Lotion or Cough Syrups)
- Retarget or remarket you with product offers on social media or Google
You can control cookie settings via your browser. Disabling them may affect site functionality.
5. Third-Party Links
Our site may link to third-party pages (e.g., YouTube for usage instructions of Wart-X Lotion). Sun Healthcare is not responsible for the privacy policies or content on those sites. We advise reading their terms before sharing personal data.
6. Data Security
We use secure server protocols (SSL) and access-controlled databases to protect your personal data. However, no online platform is entirely risk-free. Please keep your login details secure and avoid sharing passwords.
7. Communications & Opt-Out Policy
You may receive promotional emails from Sun Healthcare about:
- New product launches (like Haladi Cough Syrup)
- Health tips and seasonal remedies
- Discount codes for repeat buyers or distributors
You can unsubscribe at any time using the link provided in our emails.
8. Data Retention
We retain your information as long as needed to:
- Fulfill the purpose it was collected for
- Meet legal or regulatory obligations
- Maintain business records
9. Your Rights
As a user, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing emails
- Request data portability (where applicable)
- File a complaint with a data protection authority (if you feel your data is misused)
10. Changes to this Privacy Policy
Sun Healthcare India reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Modified” date. We encourage you to check this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding your privacy, feel free to contact us at:
📧 sunhealthcare.pune@gmail.com
🌐 www.sunhealthcareindia.com
